Monday, August 18, 2008

Microsoft Update - the following updates were not installed

I kept receiving "the following updates were not installed" when trying to use Microsoft Update on one of my plain Windows XP VMware machines. I have HEAVILY relied on Microsoft Update for a long time for many machines, and this is the first time updates just wouldn't install. In my scenario, I would choose "Custom" and anything I chose would go through the motions, but ultimately fail to install.

I followed the simple instructions here which solved my problem: Updates are not installed successfully from Windows Update, from Microsoft Update, or by using Automatic Updates after you perform a new Windows XP installation or you repair a Windows XP installation

Method 1: Register the Wups2.dll file in Windows

To register the Wups2.dll file in Windows, follow these steps:
1.Stop the Automatic Updates service. To do this, follow these steps:
a. Click Start, click Run, type cmd, and then click OK.
b. At the command prompt, type the following command, and then press ENTER:
net stop wuauserv
2.Register the Wups2.dll file. To do this, follow these steps:
a. At the command prompt, type the following command, and then press ENTER:
regsvr32 %windir%\system32\wups2.dll
Note For a computer that is running Windows XP Professional x64 Edition, type the following command, and then press ENTER:
regsvr32 %windir%\syswow64\wups2.dll
b. Click OK on each verification message that you receive.
3.Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER:
net start wuauserv
4.Exit the command prompt. To do this type exit, and then press ENTER.

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