Recently I found that my AVG Free (version 8 / AVG8), was not updating definitions and complained that "Database update is disabled" (strange since I had installed only this Vista x64 (64 bit) machine only about 1-2 months ago). I didn't reinstall, but I did find a fix:
The problem was that automatic updates were not enabled. But when I was not able to make AVG save my settings when I tried to enable it via:
Update Manager / Update Manager settings / Start automatic updates
I found Error: e001018b in the log file (C:\ProgramData\avg8\Log\avgcfg.log):
[AVG8.CFGMGR] ERROR 2008-07-12 14:25:06,155 AAFRY PID:3800 THID:2848 ID:{4B69726F-6E736B79-4C696C69-32303036-30393034}:519.134.79458 MSG:'DWORD:0x455295d4', 'DWORD:0x2', 'DWORD:0xffffffff', 'DWORD:0xffffffff', 'ERRORCODE:0xe001018b'
The solution was to remove the schedule config file (C:\ProgramData\avg8\Cfg\sched.cfg), and let it be recreated. Here's what I did:
- Move "C:\ProgramData\avg8\Cfg\*.cfg" to "C:\ProgramData\avg8\Cfg\old" (NOTE: you might want to try moving JUST sched.cfg... that might be enough)
- Open AVG console from the system tray
- Check the box at Update Manager / Update Manager settings / Start automatic updates
- Perform "update now" on all AVG components
- Reboot
At this point everything seems fine.
These files were automatically recreated:
C:\ProgramData\avg8\Cfg\mail.cfg
C:\ProgramData\avg8\Cfg\sched.cfg
C:\ProgramData\avg8\Cfg\update.cfg
These files were NOT auto recreated:
C:\ProgramData\avg8\Cfg\krnl.cfg
C:\ProgramData\avg8\Cfg\user.cfg
File paths/directories will probably be different on Windows Vista vs Windows XP. To reiterate, I'm using Vista x64, so the paths above are for Vista.
If anyone does the above procedure with moving JUST sched.cfg, let me us know if it worked for you.